faq.
From when the agreement is signed and we have received all the necessary information and material from you, a normal sized website is expected to be ready within 3-4 weeks. Really content heavy sites will get its own time estimation.
Yes, you will be able to make simpler edits on your website yourself. It’s included a basic education of the design tool so you will be able to change texts and images if necessary. The education is saved and sent to you as a video so you always have it close at hand.
Provided that you have subscribed to our Web support and maintenance package, it is us you turn to when problems arise with your website.
We then investigate the nature of the problem and whether it is something that your hosting needs to solve or if it is something that covers our area of responsibility.
If you’re not on our Web support and maintenance subscription we are of course happy to help for a cost of USD 135/ hour.
We always strive to be flexible and accommodating to your needs and wishes, within the budget you have given us and the time frames we have communicated to you.
If new ideas emerge that have not been discussed before, we can of course give you a new price estimate for the additional features. At the same time, we can discuss how the new quote will affect the time frames and how we will set up the work to meet any deadlines.
Redesigning your website should not be troublesome or time consuming for you. So we use the information available on your existing website and build a new improved version on our servers. When the new site is ready, we will just move it to your hosting. It doesn’t have to be more difficult than that for you.
After the new site is published, we recommend subscribing to our Maintenance and support package to ensure that the website is taken care of in the best way. This so you don’t have to think about continuous software updates, daily backups, site security, virus attacks and other factors that can cause your website to stop working.
Yes, we offer premium hosting for those who want to switch from your current provider or have none at all.
It’s mainly your logins to your current hosting that you need to provide to us before we can publish the new website.
If you also have specific material and information related to your brand’s visual identity that you want us to use, you need to send that as well. It could be your logo in high-resolution, licensed fonts you purchased or images (high-resolution).
If you don’t have specific images you want to use, we will provide with all the images, of course with the right tone of voice to match your brand. This also applies to fonts, colors, icons and illustrations.